Our Account Management
Process
Brandeditems provide a complete end-to-end service for all our orders. Discover our foolproof process that ensures consistency in all our promotional products.
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Whether the project involves apparel, corporate gifts, or multi-product campaigns, our role is to simplify the process by coordinating all elements within a single experienced team.
Once an order is placed, we’ll first ask you about your brand, campaign objectives, audience, timeline, and budget.
We’ll set you up with a new account manager, who will be your point of contact across all categories and projects. This gives you consistency and clear communication always.
Behind the scenes, our account managers will work with product and sourcing specialists to source category-specific items across apparel, promotional products, and packaging.
Your account manager will recommend a tailored selection of products and ideas that best suit your needs. This helps simplify your decision-making while giving you the best options available.
We provide you with regular updates throughout the production and delivery process, including artwork approvals, production timelines, freight tracking, and delivery schedules.
Once your promotional items are ready, we’ll call you to schedule a delivery/pickup. We always strive to deliver our products on time in any scenario.
If you’d like to reorder your items again or schedule promotional items for the future, let your account manager know. We have your existing artwork on file, so it’s easy to get the process started.
Client testimonials
